Cab Booking Website & Admin Panel | Case Study

ClientCity cab operator

CountryIndia

IndustryTravel & Transportation

PlatformWeb

The challenge

The operator took every booking over phone calls and WhatsApp, kept driver and vehicle details in spreadsheets and worked out fares by hand. Customers could not see a price before booking, and the office had no single view of which cars were free and which rides were waiting.

Our solution

We built a booking website where riders enter pickup and drop, see the fixed fare for each car type and confirm in a few taps — for city rides, airport transfers, outstation trips and hourly rentals. Behind it, a dispatch admin panel shows every booking as it comes in, lets the team assign the nearest available driver, and manages drivers, vehicles, fare rules, promo codes, payouts and reports from one place.

The results

Fares shown upfront for every car type

Bookings, drivers and cars in one admin panel

Rides booked online, 24×7

What we delivered

Booking website (works on any phone browser)

Pickup and drop search with Google Maps distance and fare estimates
Car types (Mini, Sedan, SUV) plus airport, outstation and hourly rental packages
Book now or schedule for later, with OTP-verified rider accounts
Online payment with Razorpay, or cash to the driver
Booking confirmation by SMS / email, trip history and invoices

Dispatch & admin panel

Live board of new, assigned, on-trip, completed and cancelled rides
Phone bookings created by the office team
Driver profiles with documents, vehicles, availability and ratings
Fare rules by car type, zone, distance, waiting time and night charges
Promo codes, driver payouts and daily / monthly revenue reports
Roles for owners, dispatchers and accountants

How it is built

Laravel for the booking engine, fare rules, payments and the admin panel
Vue.js for the fast, app-like booking form (live fare as you change the car type)
MySQL for bookings, drivers and reports; Google Maps API for places and distances; Razorpay for payments

Screenshots

Booking website: choose a car type and see the fare

Dispatch dashboard: live bookings and driver assignment

“The admin panel is easy for our whole team to use. Bookings, drivers and fares are all in one place now, so we spend much less time on phone calls and spreadsheets and more time on our customers.”

Founder, City cab operator

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